Commitment to quality
On 29 July 2002, the Technical Development/Manufacturing Division of MARS TOHKEN SOLUTION, including the 1st, 2nd and 3rd Technical Centres in Tokyo (Chofu City) and the Suwa Plant in Nagano Prefecture, obtained ISO 9001:2000 (Quality Management System) certification and is committed to continuous improvement of the quality management system at each stage of design and development, purchasing, manufacturing, inspection and ancillary services (e.g. repairs). In June 2008 the company underwent a renewal audit for ISO 9001:2000 certification and in July 2009 a transition audit to ISO 9001:2008.
In addition, the Head Office RFID and Membership Management business units underwent a third party certification to ISO 9001:2008 on 15 February 2010 at Nippon Kagaku Kuei Co. In addition, an expansion, integration and renewal audit was conducted at Nippon Kagaku Kuei K.K. on 15 February 2013, covering all divisions of the company.
In addition to the development and production of mass-produced standard products, MARS TOHKEN SOLUTION also handles customised design products according to the customer’s industry, business category, service and application, and has good footwork development capabilities. Always mindful of the environment, we strive to improve quality through review, verification and validation in accordance with ISO 9001 at every stage of design and development, purchasing, manufacturing and inspection.
In product planning, the sales and engineering departments jointly conduct design reviews and aim to create better products in terms of market needs, performance, design, usability, application and price. In addition, the company has obtained Privacy Mark certification as a company that handles personal information appropriately.
Quality Policy
At MARS TOHKEN SOLUTION, we aim to realise the ‘customer-oriented spirit’ and provide products and services that give our customers the greatest possible satisfaction and confidence. To achieve this, we will implement the following seven points.
- We will comply with customer requirements and relevant laws and regulations, carry out risk analysis, understand the needs of stakeholders and do our utmost to ensure the required quality.
- Strive to provide products and services with a lower environmental impact.
- The company implements and operates a quality management system based on ISO 9001 and continuously improves its effectiveness.
- Building skills to deliver solutions.
- In order to implement this quality policy, quality targets linked to business activities are set for each financial year.
- This quality policy will be communicated to all employees and externally reviewed as necessary.
- The company implements and operates a quality management system based on ISO 9001 and continuously improves its effectiveness.
1 April 2007 Establishment.
1 April 2021 Revised.
Certifications
The company is certified to ISO 9001, the international standard for quality management systems.
| Registration number | 14543 |
| Compatible standards | ISO9001:2015(JIS Q9001:2015) |
| Scope of registration | 1）Design and development, contract management, sales and maintenance of software and hardware products focused on automatic identification, and sales of related equipment. 2）Development of membership management systems and provision of related services. 3）Design, development, manufacture, contract management, sales and maintenance of software and hardware products for X-ray inspection equipment and contract X-ray inspection. Head office: Shinjuku Gyoen Muromachi Building, 1-8-5 Shinjuku, Shinjuku-ku, Tokyo Technical Centre 1: 2-16-20 Tamagawa, Chofu-shi, Tokyo Technical Centre 2: 2-27-7 Tamagawa, Chofu-shi, Tokyo No.3 Technical Centre: 1-43-2 Tamagawa, Chofu City, Tokyo Suwa Plant: 10801-6, Hara-mura, Suwa-gun, Nagano Prefecture |
| Date of first registration | 15 February 2010. |
| Date of update | 8 December 2021. |
| effective date | 14 February 2025. |
The company has been accredited and registered by the Japan Automatic Identification Systems Association (JAISA) for the following qualifications as proof of mastery of knowledge in automatic identification technology.
| Accreditation body | Japan Association for Automatic Identification Systems (JAISA) |
| Qualified registrant | RFID specialists = Number of qualified in-house technicians: 10 Barcode specialists = Number of qualified in-house technicians: 3 Basic Automatic Identification Technicians = Number of qualified in-house: 93 (as of December 2022) |
The X-ray work supervisor is one of the work supervisors under the Japanese Occupational Safety and Health Law.
They are appointed by the operator from among those who have been issued an X-ray work supervisor licence (national qualification) by the Director General of the Prefectural Labour Bureau.
The Company encourages development and sales staff in the X-ray Equipment Division (Division 3) to obtain this qualification.
| Accreditation body | Ministry of Health, Labour and Welfare |
| Qualified registrant | Head of X-Ray Number of qualified in-house personnel: 16 (as of April 2022) |
The company has been accredited by the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) as a company that handles personal information appropriately and has been awarded the Privacy Mark.
| Approval number | No. 10820530(09). |
| Compatible standards | JIS Q15001:2017 |
| Date of first registration | 5 July 2005. |
| Date of first registration | 15 February 2010. |
| Date of update | 3 December 2021 |
| effective date | 4 July 2023. |
| Accreditation body | Japan Information Processing Development Corporation (JIPDEC) |
Our company has been accredited and registered by the All Japan Association for the Promotion of Information Learning with the following qualifications, which certify that the company has acquired knowledge in the protection of personal information.
| Accreditation body | All Japan Association for the Promotion of Information Learning |
| Qualified registrant | Data Protection Officer Number of qualified internal staff 36 (as of September 2022) |
Under the Excellent Health Management Corporation Accreditation System, which is recognised by the Ministry of Economy, Trade and Industry and the Japan Health Council, the company has been accredited as an ‘Excellent Health Management Corporation’ in the small and medium enterprise category. We will continue to actively promote health management.
| Accreditation body | Ministry of Economy, Trade and Industry / Japan Health Council |
As a company that is actively involved in health management initiatives, we have been awarded the ‘Silver Certification’, which is a sign of an excellent health company. Silver Certification is a system that recognises employee health as an important management resource and rewards companies that are actively engaged in health promotion and have achieved a certain level of success. We will continue to work towards further health promotion in the future.
| Accreditation body | National Health Insurance Board |
| Approval number | Kengin No. 823. |
We have been recognised by the Tokyo Metropolitan Government as a ‘Tokyo Sports Promotion Company’ for our outstanding efforts in promoting sports activities among our employees and for our support of sports. We will continue to engage in sports promotion activities.
| Accreditation body | Tokyo Metropolitan Area |
The company has been recognised by the Sports Agency as a ‘Sports Yell Company 2022’ for its efforts to promote the sporting activities of its employees and its active support in the field of sport. We will continue our efforts to promote the health of our employees and continue our proactive initiatives.
| Accreditation body | Tokyo Metropolitan Area |
Environmental initiatives
Our planet is currently facing various crises such as ozone depletion, global warming, and air and water pollution. The Suwa Plant in Nagano Prefecture has been actively working to improve these environmental problems since the plant was established, and on 29 July 2002 it received third-party certification for its ISO 14001 (Environmental Management System) from Moody International Certification Ltd (now Intertec Certification Ltd). (now Intertec Certification Co., Ltd.) and received certification.
Environmental Policy
We at MARS TOHKEN SOLUTION, Ltd. are committed to understanding the impact of our business activities on the environment through the manufacture of automatic identification equipment and X-ray inspection equipment, and to working to protect the environment and prevent pollution. We aim to develop our business by continuously improving our environmental management system and improving our environmental performance. To this end, we will implement the following three points.
- We will comply with environmental laws and regulations and other requirements accepted by the company.
- In order to implement the environmental policy, all employees are informed about it and external audits are carried out when necessary.
- In order to effectively promote the achievement of environmental objectives and improve environmental performance, the following points are defined as a framework for setting and reviewing objectives.
- Improved operational efficiency
- Promoting energy and resource efficiency
- Promoting waste reduction and recycling
1 April 2007 Establishment.
1 April 2021 Revised.
Acquired certifications
The company (Suwa Plant) has obtained ISO 14001 certification, the international standard for environmental management systems.
| Registration number | 01181 |
| Compatible standards | ISO14001:2015 |
| Scope of registration | Manufacture of automatic identification and X-ray inspection equipment. |
| Date of first registration | 29 July 2002. |
| Date of update | 6 July 2020. |
| Effective date | 28 July 2023. |