Message from the President
Delivery customer oriented value to customers
Since established in 1998 as a subsidiary of Mars Group Holdings Inc., 6419 in Prime Market of
Tokyo Stock Exchange, we have been committed to create customer-oriented value truly contributing
to improve efficiency and accuracy in their work-in-process.
With factory and warehouse getting more and more data driven we believe that our customer centric policy brings true value, which is our long term commitment.
President and Representative Director Hisashi Kodaira
Company Policy
Spirit of customer service
Do everything in our power to achieve perfection
To win the satisfaction of all our customers
- Customised and valuable systems.
- Stable and strong products.
- Unsurpassed service through ingenuity.
Purpose
Auto-ID technology and solutions add value to the workplace
Confidence in your business with non-destructive testing
Service makes entertainment easy
Vision
By providing technologies/services that advance people and society Contribute to the creation of a society in which people can live happily and securely
Missions
Membership management business
Connecting people and businesses through the entertainment industry to enrich lives and smile.
Automatic Identification Business
Auto-ID technology and solutions for updating the sites that support the business.
X-ray inspection business
Provide a reliable and safe manufacturing and development environment through X-ray analysis and inspection.
Mars Group Management Philosophy
We work for the security of our businesses, the stability of our management,
and the improvement of our lives together.
And we contribute to society through our business.
Customer satisfaction is the foundation of everything we do.
The Mars Group’s management slogan “Customer Helpful Spirit” is the basis for the creation of MARS TOHKEN SOLUTION and the most fundamental concept underlying the actions of our employees. We will continue to offer competitive solutions with a complete support system, from development to maintenance, with the goal of customer satisfaction.
Mars Group Code of Conduct
(1) Legal and regulatory compliance
We comply with all relevant laws and regulations, as well as internal rules and regulations, and conduct our business in an honest and appropriate manner.
(2) Fair and equitable trade
We comply with antitrust and other laws and regulations and conduct our business in a fair and proper manner consistent with free competition.
(3)Delivering safe and secure products
We are committed to providing products that satisfy our customers, based on our ‘customer-oriented spirit of helpfulness’. We also comply with laws, regulations and contracts, and ensure product safety through thorough quality control.
(4) Dealing with the government
We do not make improper gifts or political donations to public officials or others in order to maintain a healthy relationship with them.
(5) A firm response to anti-social forces
We will take a firm stand against anti-social forces that threaten civil society and will not accept unreasonable demands.
(6) Prohibition of mixing public and private matters, granting favours, etc.
We shall carry out our duties in a manner that is both public and private. We shall not engage in any conduct that is outside the bounds of social etiquette, including the giving or receiving of benefits or improper favours.
(7) Contribution to society
We will communicate and cooperate with local communities, fulfilling our responsibilities as a corporate citizen while conducting our business in a way that respects the living environment.
(8) Timely disclosure of information
We disclose accurate and timely information in accordance with laws and regulations to earn the trust of our stakeholders, including shareholders, investors and local communities.
(9) Prohibition of insider trading.
We comply with laws, regulations and internal rules relating to insider trading and do not take any action that could seriously undermine the fairness and integrity of the securities markets.
(10) Protect corporate assets and information
We will properly manage and effectively use Company property, whether tangible or intangible, in accordance with internal rules. We shall strictly manage all company and personal information obtained in the course of our work to ensure that it is not misused or leaked. We will not engage in any conduct that is in conflict with the Company.
(11) Respect for basic human rights
We respect fundamental human rights and do not discriminate on the basis of race, gender, nationality, religion, mental or physical disability or age. We do not engage in violence, power abuse, sexual harassment or other forms of human rights abuse.
(12) Ensuring a pleasant working environment
We strive to provide a good working environment that takes into account safety and mental health, and to foster a rewarding corporate culture.